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Privacy Policy
Last Updated:09/04/25
This Privacy Policy describes how burjalwahda.store collects, uses, and shares personal information of users who visit and interact with our Website, which sells automobile parts in the United Arab Emirates (UAE).
1. Information We Collect
We may collect the following types of personal information from you:
▪️Contact Information: This includes your name, email address, phone number, and shipping address.
▪️Account Information: If you create an account, we may collect your username and password.
▪️Order Information: This includes details of the automobile parts you purchase, your order history, and payment information (though payment processing might be handled by a third-party payment gateway with its own privacy policy).
▪️Vehicle Information: You may provide information about your vehicle (make, model, year, VIN) to help us find the right parts for you.
▪️Browse Information: We may automatically collect certain information about your device and Browse activity on our Website, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits. We may use cookies and similar tracking technologies for this purpose (see section 6 below).
▪️Communications: If you contact us, we may keep a record of that correspondence.
▪️Marketing Preferences: Information about your preferences for receiving marketing communications from us.
2. How We Use Your Information
We may use your personal information for the following purposes:
* To Process and Fulfill Orders: To process your orders, arrange for shipping, and provide customer service related to your purchases.
* To Manage Your Account: To create and manage your account on our Website.
* To Personalize Your Experience: To understand your preferences and provide you with relevant product recommendations and offers.
* To Communicate with You: To respond to your inquiries, provide updates on your orders, and send you important notices.
* To Send Marketing Communications: With your consent (where required by applicable law), we may send you promotional emails about new products, special offers, and other information we think you may find interesting. You can opt-out of receiving these communications at any time.
* To Improve Our Website and Services: To analyze website usage and trends, and to improve the functionality and content of our Website.
* To Ensure Website Security: To detect, prevent, and address technical issues and security breaches.
* To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes in the UAE.
3. Information Sharing
We may share your personal information with the following categories of recipients:
▪️Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors, shipping companies, website hosting providers, email marketing services, and analytics providers. These providers are contractually obligated to protect your information.
▪️Business Partners: We may share information with business partners who offer products or services that may be of interest to you, but only with your consent.
▪️Legal Authorities: We may disclose your information to government authorities, law enforcement agencies, or other legal bodies if required by law or legal process, or if we believe in good faith that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
▪️In Connection with a Business Transfer: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your information.
5. Your Rights
Under applicable data protection laws in the UAE, you may have certain rights regarding your personal information, including:
▪️The Right to Access: You have the right to request access to the personal information we hold about you.
▪️The Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
▪️The Right to Erasure (Right to be Forgotten): In certain circumstances, you have the right to request that we delete your personal information.
▪️The Right to Restriction of Processing: In certain circumstances, you have the right to request that we restrict the processing of your personal information.
▪️The Right to Data Portability: In certain circumstances, you have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
▪️The Right to Object: You have the right to object to the processing of your personal information in certain circumstances, such as for direct marketing purposes.
To exercise any of these rights, please contact us using the contact information provided below. We may need to verify your identity before fulfilling your request.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your Browse activity on our Website. Cookies are small text files that are stored on your device when you visit a website. We use cookies for various purposes, including:
▪️Essential Cookies: These cookies are necessary for the operation of our Website and enable you to use its features.
▪️Performance Cookies: These cookies collect information about how you use our Website, such as which pages you visit most often. This information helps us to improve the performance of our Website.
▪️Functionality Cookies: These cookies allow our Website to remember choices you make (such as your language preference) and provide enhanced features.
▪️Advertising Cookies: These cookies are used to deliver advertisements that are relevant to you and your interests.
You can control cookies through your browser settings. You can typically block or delete cookies, or set your browser to notify you when a cookie is being sent. However, please note that disabling cookies may affect the functionality of our Website.
7. Third-Party Links
Our Website may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy does not apply to those third-party websites or services. We encourage you to review the privacy policies of those third parties before providing them with your personal information.
8. Children's Privacy
Our Website is not intended for children under the age of 16. We do not knowingly collect personal information from children under this age. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to delete that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on this page and update the "Last Updated" date at the top of the policy. We encourage you to review this Privacy Policy periodically for any updates. Your continued use of our Website after any changes to this Privacy Policy constitutes your acceptance of the revised policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
BURJ AL WAHDA AUTO SPARE PARTS TR
Office Number 3 Industrial area 3 Malliha Street Sharjah, UAE
burjalwahdamarketing@gmail.com
0586718400
0508761716
0528761716
Last Updated:09/04/25
This Privacy Policy describes how burjalwahda.store collects, uses, and shares personal information of users who visit and interact with our Website, which sells automobile parts in the United Arab Emirates (UAE).
1. Information We Collect
We may collect the following types of personal information from you:
▪️Contact Information: This includes your name, email address, phone number, and shipping address.
▪️Account Information: If you create an account, we may collect your username and password.
▪️Order Information: This includes details of the automobile parts you purchase, your order history, and payment information (though payment processing might be handled by a third-party payment gateway with its own privacy policy).
▪️Vehicle Information: You may provide information about your vehicle (make, model, year, VIN) to help us find the right parts for you.
▪️Browse Information: We may automatically collect certain information about your device and Browse activity on our Website, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits. We may use cookies and similar tracking technologies for this purpose (see section 6 below).
▪️Communications: If you contact us, we may keep a record of that correspondence.
▪️Marketing Preferences: Information about your preferences for receiving marketing communications from us.
2. How We Use Your Information
We may use your personal information for the following purposes:
* To Process and Fulfill Orders: To process your orders, arrange for shipping, and provide customer service related to your purchases.
* To Manage Your Account: To create and manage your account on our Website.
* To Personalize Your Experience: To understand your preferences and provide you with relevant product recommendations and offers.
* To Communicate with You: To respond to your inquiries, provide updates on your orders, and send you important notices.
* To Send Marketing Communications: With your consent (where required by applicable law), we may send you promotional emails about new products, special offers, and other information we think you may find interesting. You can opt-out of receiving these communications at any time.
* To Improve Our Website and Services: To analyze website usage and trends, and to improve the functionality and content of our Website.
* To Ensure Website Security: To detect, prevent, and address technical issues and security breaches.
* To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes in the UAE.
3. Information Sharing
We may share your personal information with the following categories of recipients:
▪️Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors, shipping companies, website hosting providers, email marketing services, and analytics providers. These providers are contractually obligated to protect your information.
▪️Business Partners: We may share information with business partners who offer products or services that may be of interest to you, but only with your consent.
▪️Legal Authorities: We may disclose your information to government authorities, law enforcement agencies, or other legal bodies if required by law or legal process, or if we believe in good faith that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
▪️In Connection with a Business Transfer: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your information.
5. Your Rights
Under applicable data protection laws in the UAE, you may have certain rights regarding your personal information, including:
▪️The Right to Access: You have the right to request access to the personal information we hold about you.
▪️The Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
▪️The Right to Erasure (Right to be Forgotten): In certain circumstances, you have the right to request that we delete your personal information.
▪️The Right to Restriction of Processing: In certain circumstances, you have the right to request that we restrict the processing of your personal information.
▪️The Right to Data Portability: In certain circumstances, you have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
▪️The Right to Object: You have the right to object to the processing of your personal information in certain circumstances, such as for direct marketing purposes.
To exercise any of these rights, please contact us using the contact information provided below. We may need to verify your identity before fulfilling your request.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your Browse activity on our Website. Cookies are small text files that are stored on your device when you visit a website. We use cookies for various purposes, including:
▪️Essential Cookies: These cookies are necessary for the operation of our Website and enable you to use its features.
▪️Performance Cookies: These cookies collect information about how you use our Website, such as which pages you visit most often. This information helps us to improve the performance of our Website.
▪️Functionality Cookies: These cookies allow our Website to remember choices you make (such as your language preference) and provide enhanced features.
▪️Advertising Cookies: These cookies are used to deliver advertisements that are relevant to you and your interests.
You can control cookies through your browser settings. You can typically block or delete cookies, or set your browser to notify you when a cookie is being sent. However, please note that disabling cookies may affect the functionality of our Website.
7. Third-Party Links
Our Website may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy does not apply to those third-party websites or services. We encourage you to review the privacy policies of those third parties before providing them with your personal information.
8. Children's Privacy
Our Website is not intended for children under the age of 16. We do not knowingly collect personal information from children under this age. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to delete that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on this page and update the "Last Updated" date at the top of the policy. We encourage you to review this Privacy Policy periodically for any updates. Your continued use of our Website after any changes to this Privacy Policy constitutes your acceptance of the revised policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
BURJ AL WAHDA AUTO SPARE PARTS TR
Office Number 3 Industrial area 3 Malliha Street Sharjah, UAE
burjalwahdamarketing@gmail.com
0586718400
0508761716
0528761716